Fox

This is the 3rd time I am texting this! Many months ago I cancelled Fox Nation.

I signed up for the 30 day free trial and cancelled it much earlier than the 30 day free trial was over. I got very sick and was in 6 hospitals and 5 nursing homes for over 3 years. All that time and probably even longer the auto-pay fee for Fox Nation continued to be taken out of my husbands and my American Express credit card. My husband had to now do the bills and he just paid the payment due to the credit card.

As you would expect he was so frightened when the doctors told him to take me home and have Hospice start coming to our home. So by that time my husband simply paid the bills. The beginning of my illness was 6 years ago when I was only 64 years old. I am home now still recovering and I am paying the bills from my bed until I feel stronger.

When I looked at the American Express bill on-line and noticed a FOX charge for $5.99. I called American Express, they look at our account and this charge has been on auto-pay for a long time even though I had canceled it before the 30 day trial was over. So now, to whom can I speak with to resolve this problem? After 2 hours I have not gotten a real person on the phone who I could hear their voice and speak with them.

So thats my problem. The subscription was never cancelled by Fox. So now what are Fox and I going to do about Fox Nations billing departments error? I did what I was supposed to do.

So is Fox going to do what the right thing theyre supposed to do and check my records to see how long the FOX Nations auto-pay has been charging our American Express card without our permission after I cancelled Fox Nation before the 30 day free trial ended? The only proper thing to do is refund my husband and I the total subscription amount that has been withdrawn from our American Express account religiously every month, which I cancelled today December 30, 2023. It has been so long ago I cant remember when I canceled the subscription. I am a long time Fox News dedicated viewer and always start with The Five and now I end my night watching Gutfeld which is the most watch TV show in its time slot.

I have truly enjoyed all the well informed women and men on Fox. They are not only intelligent by funny at the proper time and serious when the block calls for talking or reporting serious news or information. I am so very disappointed with the Fox information sites in general, that I probably wont watch Fox at all. I know I am only one person, but your dedicated viewers are filled with hundreds of thousands of one Fox viewers at a time to create a cableTV celebrated Fox line-up.

I will continue to tell my story until this problem is resolved and for now you have lost 1 one your hundreds of thousands of Fox viewers. I hope I am important enough to take my claim seriously and refund the money that my husband and I are due. Thank you for your anticipated cooperation. Sincerely, Catherine Griffiths.

845-596-****. cattinkk@***.com